takbit Privacy Policy
Your personal information is very important to us. Learn in detail in this policy how takbit collects, uses, and protects your information.
Introduction and Applicability
takbit ("we", "our", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information is collected when you visit our website takbit.cam, register an account, or use any of our services, how that information is used, and what protective measures are taken.
This Policy will be considered part of our Terms and Conditions of Service. By using our site, you are deemed to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please do not use our services.
This Policy applies only to users of takbit.cam. We are not responsible for the privacy practices of third-party websites or services.
What Information We Collect
takbit may collect your personal information in various ways. Below is a detailed description of the different types of information:
2.1 Information You Provide Directly
Information you provide yourself when you register on our platform or use our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and nationality
- National ID card or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, or Upay account number)
- Any information provided when contacting our support team
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Pages visited, click patterns, and time spent on the site
- Referral URL (where you came from before reaching our site)
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
Information related to your financial transactions:
- Deposit and withdrawal amounts and dates
- Details of the payment method used
- Gaming activity history (bets, wins, and losses)
- Use of bonuses and promotional offers
Purpose of Data Use
The information you provide is used for the following legitimate purposes:
Account Management and Service Delivery
Your information is essential for creating, verifying, and managing your account and for correctly delivering the services you request.
Identity and Age Verification
Age verification is carried out to ensure that only individuals aged 21 or above can access our platform and to ensure responsible gaming.
Financial Transaction Processing
The necessary information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, and to maintain a transaction history.
Customer Service and Support
When you seek help through our 24/7 live chat, your account information helps us resolve issues quickly.
Security and Fraud Prevention
Information is analysed to ensure cybersecurity, detect fraud and irregular activity, and protect the integrity of the platform.
Improvement and Personalisation
Information is used to improve our services by analysing your preferences and habits, and to enrich your experience.
Information Disclosure and Third Parties
takbit does not sell or rent your personal information to third parties. However, limited information may be disclosed in the following circumstances:
4.1 Service Provider Partners
We use trusted third-party services for payment processing, identity verification, technical support, and customer service. These partners are obligated to use information only for the specified purposes and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may share necessary information with the relevant authorities when required by a valid order from a law enforcement agency, a court order, or applicable legal regulations.
4.3 Business Changes
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will provide you with advance notice, and the new entity will also be obligated to comply with the terms of this Privacy Policy.
Important: We never share your information with third parties for marketing purposes without your consent.
Cookies and Tracking Technologies
takbit uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain your login session, ensure security, and support the basic functionality of the site.
- Functional Cookies: Remember your language preference, login state, and other personalised settings.
- Analytical Cookies: Collect usage statistics that help us improve our services.
5.2 Cookie Controls
You can delete cookies or prevent new cookies from being accepted at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.
Data Security Measures
takbit takes the highest technical and administrative measures to protect your privacy:
- SSL Encryption: Our entire website is secured with SSL/TLS encryption, which keeps your information safe during transmission.
- Data Encryption: Stored sensitive information is protected using industry-standard encryption methods.
- Access Controls: Only authorised personnel can access your personal information, and they receive regular security training.
- Server Security: Our servers are protected through firewalls, intrusion detection systems, and regular security testing.
- Regular Audits: Our security measures are regularly reviewed and tested.
- Payment Security: All financial transactions are processed through secure payment gateways.
No transmission of information over the internet is completely secure. Although we take the highest protective measures, we cannot guarantee absolute security.
Data Retention Period
We retain your personal information only for as long as necessary to fulfil the original purpose for which it was collected, or for the period required by applicable law.
7.1 Account Information
All account information is retained while your account is active. After account closure, information necessary to meet regulatory and legal obligations may be retained for a specific period.
7.2 Transaction Information
Financial records and transaction information are retained for the period required under financial regulations and anti-money laundering laws.
7.3 Data Deletion
When the retention period ends or legal obligations are fulfilled, your information is securely deleted or fully anonymised.
Your Rights
You have the following rights regarding your personal information:
Right to Access Information
You may request a copy of the information we hold about you.
Right to Correction
You may request the correction of inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you may request the deletion of your information.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes.
To exercise these rights, please contact our support team. We will process your request in a timely manner.
Protection of Minors
takbit strictly prohibits the use of the platform by anyone under the age of 21. Our services are intended only for individuals aged 21 or above.
We have age verification measures in place at registration and do not knowingly collect information from any minor. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using our platform, please notify our support team immediately.
Policy Changes and Contact
10.1 Policy Changes
takbit reserves the right to modify this Privacy Policy at any time. For any significant changes, we will post a notice on the website and the "Last Updated" date at the top of the Policy will be changed. Continued use of the site after changes will be considered acceptance of the new Policy.
10.2 Contact Us
For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:
Email Support
Live Chat
24/7 live chat support available in Bengali
We will endeavour to respond to your enquiry as soon as possible. Your privacy is our highest priority.
For more information, visit our Terms and Conditions and Responsible Gaming pages.